Revolutionising care with innovative, scalable solutions tailored to customer needs and market demands.
Experience
about the company
CLCM utilises
The Skyresponse
AB Digital Cloud
control SaaS platfrom
Since 2012, Skyresponse has spearheaded digital care advancement, introducing pioneering Digital Care Units in 2014 and the first fully Digital Response Centre in 2016. With over 800 clients, including municipalities and corporations, we seamlessly manage 12 million alarms monthly, boasting 80+ integrations via our Alarm API. As your strategic partner, we offer tailored, future-proof solutions, ensuring uninterrupted service and rapid market growth.
Skyverse: Unleashing Innovation
Elevating Your Workflow Beyond Boundaries
100% Cloud-Based
The Skyresponse Platform is a genuine cloud-based SaaS solution designed to provide seamless and efficient management of alarms and events.
Distributed Working Methodology
Our distributed working methodology ensures that teams can collaborate efficiently and effectively from any location. This approach enhances flexibility, productivity, and adaptability, allowing for seamless integration of remote and onsite workforces.
Interoperability & Future-Proofing
Our platform is designed with interoperability and future-proofing in mind. This ensures seamless integration with various systems and technologies, allowing for scalability and adaptability to future advancements.
Open & Well-Documented API
Our platform features an open and well-documented API, providing developers with clear guidelines and extensive resources for seamless integration and customisation. This ensures ease of use and maximises the potential for innovation and collaboration.
Flexible & Scalable
The Skyresponse Platform allows you to build and offer a scalable system that can not only adapt to the changing demands of the market, but also act as a driving force to innovate it.
Rich Ecosystem with No Lock-In
As an ecosystem partner, you gain the opportunity to seamlessly integrate with other partners, optimising your products and services. Additionally, you access a new arena for enhanced visibility and marketing opportunities!
Integrated Telephony & Experience
Computer telephony integration (CTI) connects a call centre's telephone systems with their business applications, allowing the business software to have greater control over call management.
Analogue Bridge Integration
Our analogue bridge integration converts analogue DTMF communication from onsite equipment into a British Standards approved digital protocol. This digital conversion is then directed back to the digital monitoring centre in a format they fully comprehend. This process significantly reduces first-time call failures and enhances user experience through improved audio communication.
Utilises AWS for High Security & Integrity
Our platform leverages AWS to ensure the highest levels of security and data integrity. With robust security measures and reliable infrastructure, you can trust that your information is protected and well-managed.
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Professional Team
%
Customer Satisfaction
+
Years Experience Discover Our Journey
Our Story
In 2018, Skyresponse marked its entry into the Norwegian market by welcoming its first customer, a Norwegian Care ARC. This milestone also included the completion of Skyresponse’s first Elderly Care home installation in Norway. In the subsequent year, 2019, Skyresponse expanded further into the Nordic region by achieving its first customer installation in Finland, in collaboration with a response centre and solution provider.
In 2022, we became the UK reseller for the fall solution from HEPRO, the Nattugalla (night owl) service. In 2023, Careline Care joined forces with Chubb API and Skyresponse AB, further strengthening the company’s market presence and capabilities. We provide advanced monitoring services, AI, and business continuity services including disaster recovery, and call overflow management. Additionally, we work with other partner manufacturers to provide the best-in-class digital monitoring solutions.
In 2022, we became the UK reseller for the fall solution from HEPRO, the Nattugalla (night owl) service. In 2023, Careline Care joined forces with Chubb API and Skyresponse AB, further strengthening the company’s market presence and capabilities. We provide advanced monitoring services, AI, and business continuity services including disaster recovery, and call overflow management. Additionally, we work with other partner manufacturers to provide the best-in-class digital monitoring solutions.
